Managed Services

Take over the heart of your business while we take care to keep your business connected 100% and operative.

EXTENSIVE EXPERIENCE

managing projects involving management of multiple applications, MPLS networks and support systems.

MANAGEMENT

your business critical hardware/software by experienced staff.

TAILORED

Service Level Agreements (SLA’s) to suit your needs.
Wich functions can I outsource? Contact us

Professional Services

Certified engineers, highly specialized, effectively to address the complexities inherent in the design and management of any project.

ASSESSMENT, DESIGN AND PLANNING

Services that support building a new network or redesigning an existing one. We assist you in designing a specific solution based
on best industry practices, to support a flexible, scalable, reliable and secure infrastructure.

INTEGRATION AND MIGRATION

We strategically manage all work plans identifying goals previously agreed, defining the implementation or migration, process establishing implementation schedules and managing final project implementation

OPTIMIZATION

Analyze the network infrastructure in light of business goals, and identify points of interconnection and routing policies. We provide valuable data that can be used to support cost-effective future system capacity planning.

OPERATIONS SUPPORT

We provide support levels 2 and 3 from our specialized center. We perform an assisted operation of their networks, with resident engineers in their facilities, which allows a total interaction with the areas of planning, engineering and operations.

LOCAL SERVICES

CLAdirect has a team of professionals that provides expert local support, in an agile and effective manner. In each of our offices in the Americas, your company will have a local contact that will support and coordinate all the management and implementation of your project.

Need an external team? Contact us

SDN/NFV Services

Extensive knowledge that provide us the ability to develop a tailored software services for new networking models like SDN and NFV based on our customer needs and requirements.

SOLUtIONS IMPLEMENTATION

Design and setup SDN pre-packaged solutions, developing and implementing middleware for open source solutions (if it´s required). Integration with existing network elements, orchestrators, management and BSS systems.

WHITE BOXES

Bare metal switches and servers as a service, to carrier customers to use as CPE, datacenter networking, etc. using an open source or customized networking operating system, integrated to the centralized SDN/NFV orchestrator.

CUSTOM APPS

Build of mission-critical applications that address business requirements and process innovation, using Automation, SDN and NFV technologies.

TRAINING AND SUPPORT

Our engineers will train and support SDN/NFV solutions from agnostic, open source or technology providers solutions.
Want SDN/NFV expertise? Contact us

Logistic Services

We have the ability and experience for the delivery of goods and services in  Latam.

PROJECT MANAGEMENT

We have the knowledge and ability to organize logistics and resources according to the specific conditions of each project and client. We combine tasks of receiving, sending and transport of elements for customer projects.

INVENTORY MANAGEMENT

We have a system that analyzes stock rotation and growth projections. We reduce delivery times by determining at which of our closest customer locations any required product is located.

SERVICES RETURN MERCHANDISE AUTHORIZATION

Ensuring the delivery of spare parts and replacement of damaged units with the option of using local depots andService Level Agreements (SLA)as needed.

Need to move goods? Contact us

TECH SUPPORT

CLAdirect offers technical support services.

Our team is capable of handling requirements remotely, through phone calls, e-mail or via the web.

Our team has extensive experience and certifications to ensure the necessary support to your business: 8×5 to 7x24x365.

Customers Only Access

Create a C-TAC Ticket

We can help:

We see ourselves as a unique platform to provide technology, logistics and services covering Latin America through 10 offices